Return & Refund

At Cartify, we want you to be completely satisfied with your purchase. If you

encounter an issue with your order, we are here to help.

1. Return Window

You have 7 days from the date of receipt to request an exchange or return.

2. Conditions for Return

To be eligible for an exchange, items must be in their original condition and

unused. They must also be in the original packaging.

3. Exchanges

We offer an exchange policy specifically in cases where you receive a damaged

product or the incorrect item. We do not charge any restocking fees for these

exchanges.

4. How to Initiate a Return/Exchange

To initiate an exchange due to damage or incorrect items, please contact our

support team with your order number and photos of the item.

5. Contact Us

For any return or exchange inquiries, please contact us at:

Email: shopzomoae@gmail.com

Phone/WhatsApp: +9710525722191